Originally Posted by
TinDrum
I feel this is a deliberate strategy of avoiding claims that is pursued by HH, which is why I have no motivation to give them my business, when there are other alternatives.
The alleged BRG has no effect on my booking patterns. None. I assume that, like credit card warranty benefits, etc., the BRG is so sneakily parsed it would be impossible to invoke. They will always find some reason not to honor it in
this case,
this time.