FlyerTalk Forums - View Single Post - Air Canada Altitude took 8 months to reply to an email
Old May 12, 2015 | 5:35 pm
  #20  
superangrypenguin
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Join Date: Jun 2009
Location: YYZ
Programs: AC E50K (*G) WS Gold | SPG/Fairmont Plat Hilton/Hyatt Diamond Marriott Silver | National Exec Elite
Posts: 19,284
Originally Posted by yvrgary
They didn't 'yank' anything - just didn't give him an extension into 2016.
Yes, and why would they?

When I was status matched, I made sure I booked to fly on AC and credited all of my flights to AC while they assessed if I qualify. Good faith should be shown by both parties. I was showing good faith that despite no status with AC at the time, I was still crediting on Altitude to prove that I went from very little flying to a "lot" (E50K flying levels at the time), so was granted E50K. My status match also went to the next year, and I had to re qualify from the time they gave me status to the next CY
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