Originally Posted by
TrojanTraveler
Have you found that most agents know how to do this? I know if the past it was hard to find someone who understood what one was trying to do.
Also, for upgrading using miles, how much is it RT?
When I did this (small sample size of one) it was a challenge. I was booked on a DL coded, AF operated flight in W. DL W generally = AF A which is not upgradeable with SkyMiles.
After four calls I found an agent who was willing to recode the DL segment to an AF segment and keep the W fare class. It then cost 15,000 miles each way for the upgrade to AF J (O class).
If you can book the AF flight in either AF W or AF S it will be a lot easier to get the upgrade processed (and won't require an agent to bend the rules).