Seatback On-Demand issues on UA long-haul Flights?
Recently in the last month ive seen or been personally told about by colleagues about problems with the On Demand system on UA long haul flights to and from Asia.
Last month I was on EWR-HKG flight in J, the guy next to me had to have his system rebooted several times. It probably worked about 1/2 the flight
My return flight PEK-EWR, had the same issue with someone 2 seats away from me.
Last week a colleague flew the same EWR-HKG and PEK-EWR flights in J and he had major problems with the system on both legs...with the system not working for hours.
Yesterday another friend flew EWR-HKG and wrote me a short time ago that her system didn't work for about 8 1/2 hours of the flight.
I know this is a small sample size but I have flown this route now for 5 years now and have not witnessed this many issues. Im just thankful that for the 16 hour flight I wasn't a recipient of a problem system.
Are others seeing more prevalent issues happening with the on-demand system?
Last edited by elg26; May 12, 2015 at 1:17 pm