FlyerTalk Forums - View Single Post - Return leg missing from ba.com booking?
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Old May 12, 2015 | 3:46 am
  #15  
Speedbird876
 
Join Date: Oct 2013
Programs: BA Gold GGL
Posts: 1,068
Originally Posted by izalco
I had a very similar episode last week, the return legs of my DUB-LHR-SFO disappeared from MMB. I assumed a glitch but after a few days decided to call BA. It turns out that the return legs had been cancelled yet I had not received any notification, nor did they show as cancelled in MMB. Reason - the departure time of the final LHR-DUB flight had been moved forward by 5 minutes which thenleft a minimum connection time of less than 60 mins so the system automatically cancels both legs. Thankfully got the flights rebooked but still pushing BA to explain why I was not notified.
Call BA to check the status of your flights.
Welcome izalco to Flyertalk.

Thanks for telling your story.

Hmmm, so we can only assume that BA thought you would stay in SFO indefinitely because of a five-minute time change.

It was nice of them to cancel your flights. It's not like you would need them or anything
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