Originally Posted by
FlyinHawaiian
Our main pet peeve is related to Hilton's inability to request and honor feather-free bedding on reservations. We called down to request at least one foam pillow and after about a 10 min wait, the night clerk came to our room and handed us the only extra pillow he could find and after inspecting it, it clearly said it was a down pillow.
Our room had a motel-style through the wall a/c unit under the bay window, placing right next to the bed, which is somewhat annoying as it turns on and off during the night.
Overall, we'd probably look at the mainline Hilton or one of the Marriotts for our next stay in Toronto.
The feather-free issue is a pet peeve of mine as well and it took 3 to 4 stays at this property before they got it right. It has been a non-issue since then.
Given that the Hilton Toronto has seen some minor renovations in some of the rooms, it is indeed a superior option to the DT (in terms of room size, overall amenities and location). The HGIs still do the job, but they are not aging particularly well
For the right price, I do not mind staying at the DT, but for a few $$$ more, the Hilton it is!