Just wanted to provide an additional update now that our stay is over. Room was okay, comfortable. Thought this is a very pleasant option, particularly for the Hot Escapes rate we paid.
The only problem at this property is that the staff (front desk and restaurant) are either fairly new or lack training or not accustomed to Platinum members, perhaps a combination of all three. They're very pleasant, but getting a consistent answer to my question about my breakfast amenity was a challenge. Officially, the amenity card says "continental breakfast buffet for up to two guests in the same room". Well two out of three mornings, there was no buffet, continental or otherwise. So the staff happily offered a la carte off the menu. We wanted more than just cereal or fruit so I asked about paying the differential. No problem - they couldn't decide what the differential amount was but they finally came to consensus. When it was time to pay the bill, they wanted to take the Plat amenity card (which was a single card dated to expire the morning of our departure) so I said that I needed it for the rest of my stay. No ... the card is only good for ONE morning of your stay, not all three! Well of course I corrected them. Then the answer was that we could only get credit for one person (the Platinum member) and not the second guest. Of course I corrected them. It all worked out in the end, but the staff were just really confused about the Plat amenity -- blank bewildered looks every morning about one aspect or another.
I would recommend this property, but caution you to check everything twice.
Last edited by catgirl; May 11, 2015 at 7:54 pm