Originally Posted by
FT-hss
Careful with loading from multiple packs to AN (or any other).
I am lucky I checked my AN couple of days after I loaded it, usually I trust the system. Could have easy been out couple hundred bucks. So usually AN load from RISafe takes few hours unlike TMo. So I tend not to look until a few days later. Loaded AN and selected 2 packs I had money left on. It has only loaded one. Money removed from both. Tran history on RISafe shows total amount so I feel "safe". Happened 4 days ago.
This probably is going to cost me a week of phone calls based on prior experience. Will update.
AN is loaded exactly (for most practical purposes) 10 mins after "Successfully loaded the card" on your screen (as opposed to sort of immediately for TMo). That being said, what you experienced likely has nothing to do with loading from two packs as it has happened even when loading from a single pack. Budget more than a week though to solve this, as I am not yet aware of a single case of this being solved, including cases from more than a month ago.