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New "Etihad Premium" Customer Service channel
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May 11, 2015 | 8:39 am
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jerryhung
Join Date:
Mar 2007
Posts:
4,795
Data point
I just sent email to Etihad with my status matched Gold # (no card scan) and they replied & followed me
in 5 minutes
!!! WOW.... still hoping for no future issue on my JFK-AUH though requiring a Tweet to them
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