Originally Posted by
Always Flyin
It doesn't change the underlying substantive crap, which is a far bigger issue than the attitude of the flight attendants.
I guess we'll have to make this real simple. Does the attitude of customer service agents and flight attendants have an effect on your travel experience?
1. Yes
2. No
If yes, your UA experience will improve. If no, wait until SQ and EK enters the U.S. market and fly with them, since their products make up for any other shortcomings since that is most important