I booked a first class flight for November of this year using Alaska miles on Cathay Pacific from the US to Hong Kong, continuing on in business to JNB a week later. I tried to select a seat online for the first class cabin and it only allowed me to choose the rear middle seat (out of 6 total seats).
I emailed
[email protected] and listed my preference in order out of all the seats and asked if they could kindly assign me the best available based on my preferences. Though they would not/could not give me 2A, they were able to assign me 1A and I am thrilled.