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Thread: Prepaid REDcard (Target) 2015-2016
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Old May 10, 2015 | 12:19 pm
  #7065  
briang191
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Originally Posted by djangojam
I had a $495 load disappear into the ether today. The first receipt printed out normal, but then an extra slip printed out stating that the transaction couldn't be completed. Sure enough the money was taken off the VGC, but didn't make it to the Redcard. I called AMEX. Their response is it's a system outage and it could take 3-5 days for the money to show up. They advised I keep my receipt in the meantime.
I'm going to agree that it's a Amex issue. In my case after the cashier swiped the card and entered an amount the error message appeared. I wasn't even able to slide my OVC. should be ok tomorrow.
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