me too gold and do not use twitter

Retro claims why can they simply not sort out the current system, I used the web to claim and it would only go as far as this:

Warning (high priority message)
The retro claim was not processed.

I then emailed guest gold on may 6th and still waiting for the miles to be credited

5 min response or 5 min acknowledgement? Unless they speed up the response it is meaningless

dedicated offers - so now even though I am meant to be a "valued guest" and a loyal traveler not only have they taken away my chauffeur (use Z class) but now they are going to deprive me of these dedicated deals

Rather looks to me as if Etihad are further pi**ing of the likes of me