FlyerTalk Forums - View Single Post - AA 787-8 Dreamliner 788 Inaugural Flight - DFW-ORD 7 May 2015
Old May 9, 2015, 7:59 am
  #690  
SFO777
FlyerTalk Evangelist
 
Join Date: Nov 2007
Location: Denver • DEN-APA
Programs: AF Platinum, EK Gold, AA EXP, UA 1K, Hyatt Globalist
Posts: 21,632
For those considering the useless Panasonic T-Mobile Wifi, beware:

Unlike Gogo, the system is too stupid to price according to flight distance. Yes, by all means, let's offer a 2 hour, 4 hour and Entire flight duration option on a 1:50 flight.
Oh yeah, love the language options: English or Portugese. LOL. GRU anyone?



When you click on Sign In, you may get a lot of this...



And even when you get to the sign in page, you'll get a lot of this...



And if you lucky enough to wade thru the multi page sign in and get to the payment page and Accept charges, you could get this...



The only time I actually got a payment accepted was on the return flight. After that however, I was unable to load a single web page. The only thing that worked, at glacial speed of course, was email. The interesting thing about the receipt is that it is a German receipt and there is NO CUSTOMER SERVICE CONTACT NUMBER. Just a head office number in Germany and bank account info. Even my LH T-Mobile receipts are more user friendly.




The only option to complain and get a refund is email.
What if you only speak Portugese?



I think I'll let Amex deal with these turkeys.

Last edited by SFO777; May 10, 2015 at 7:33 am
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