FlyerTalk Forums - View Single Post - Introducing: Mobile Check-In Exclusively at Marriott Hotels
Old May 9, 2015 | 6:12 am
  #191  
PHLGovFlyer
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Join Date: Feb 2005
Location: PHL
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Posts: 5,202
I tried mobile check-in at a SHS where I'm a regular. I used the app around noon on the day of check-in. About 10 minutes later I got a message that the room was ready. When I arrived at the hotel around 6:00 pm I was given a ground floor room. My MR profile requests a high floor room and I have always received one at this property. It wasn't a big deal at all, but it is an indication that app check-in is not working as it should. NB the property was lightly booked during my stay.

Last edited by PHLGovFlyer; May 9, 2015 at 6:19 am
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