FlyerTalk Forums - View Single Post - Bait & Switch? Online upgrade offers billed at higher price / not correctly booked!
Old May 5, 2015 | 10:10 pm
  #282  
lindaiah
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Join Date: Jun 2008
Location: Houston
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Originally Posted by Loren Pechtel
Second this. I doubt this is deliberate fraud, just a failure to address a fraud-committing bug. They don't want to slip their schedule to deal with it.
What's the difference?
They know people are being charged incorrectly. It may not have started as deliberate fraud, but that's what it has become.
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