FlyerTalk Forums - View Single Post - Bait & Switch? Online upgrade offers billed at higher price / not correctly booked!
Old May 4, 2015 | 9:23 pm
  #278  
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Originally Posted by Baze
2 possible reasons

Not enough people have complained about it or are unaware it is happening to them

If UA has been fined the fine amounts are less than the amount they are making from the "error".
Or, it costs more to fix the problem than the fines cost.
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