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Thread: Bait & Switch? Online upgrade offers billed at higher price / not correctly booked!
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Old May 4, 2015 | 3:47 pm
  #273  
JBord
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Join Date: Oct 2013
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Originally Posted by bocastephen
Please do this, it is essential to help fix this issue, or at least punish UA until they do.

So not only is UA using TOD's to grab F seats away from Elite customers, now they are going after those customers post-flight and back-charging their credit cards for some random amount they "meant" to charge in the first place??

Stay classy, United.
Not just "now". This dates back to pmCO days...Happened to me once on CO right after the merger was announced but before any integration. Not sure if pmUA had the issue or not, I don't remember doing many buy ups on UA.
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