FlyerTalk Forums - View Single Post - The 2015 BA compensation thread: Your guide to Regulation 261/2004
Old May 4, 2015, 6:16 am
  #548  
andersoi
 
Join Date: Apr 2012
Location: NW, UK
Programs: IHG Plat, HHonors Diamond, BAEC
Posts: 55
Help needed on this complex 2 vs 3hr delay situation.

I flew MAN-LHR-NCE which great circle mapper shows as 797 miles/1283KM, which by my reading makes it a a type 1 flight.

However, I've had the following back from CS...

I’ve checked the details of your flight and can confirm your flight BA0354 on 31 March 2015 was delayed for 121 minutes. I’ve included the details below for your reference.

Flight BA0354 from London Heathrow to Nice.
Scheduled departure date and time: 31 March 2015 13:40 GMT
Actual departure date and time: 31 March 2015 15:37 GMT
Scheduled arrival date and time: 31 March 2015 15:40 GMT
Actual arrival date and time: 31 March 2015 17:41 GMT
Total delay: 121 minutes

Since your flight wasn’t delayed in arriving by three hours or more, your claim for compensation under EU Regulation 261/2004 has been refused.
Is this right?
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