FlyerTalk Forums - View Single Post - Air Canada introduces zoned boarding
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Old May 2, 2015 | 9:00 pm
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DNAwizard
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Originally Posted by gcashin
For Jazz flights, I'd say most of the time they seem to call Zone 1+2 together (my observations have generally been on DH3/DH4). Occasionally they will call Zone 1 separately. Would be interested to know which is correct operating procedure (i.e. whether agents are supposed to group zone 1/2 together on Jazz flights, or call separately).
Exact same for me. I have no idea if the SOP is different for smaller aircrafts. Personally I think it should be the same regardless of aircraft type simply to be consistent. And pax would know what to expect.

AC = consistently inconsistent. And this is an issue.
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