FlyerTalk Forums - View Single Post - Please post your Ambassador experiences (Archive Thread 2015)
Old May 2, 2015, 12:59 pm
  #117  
fairchecker
 
Join Date: Dec 2014
Programs: IHG Spire Ambassador, SPG Platinum, Hyatt Diamond
Posts: 53
IC Phnom Penh

IC Phnom Penh

What is your IHG Rewards Club status?
Gold Ambassador

Were you happy with the hotel?
Yes.

Which room did you book and what upgrade did you receive?
Stayed in Pointsbreak Rate, Standard King Room. Upsell to Club Room for 35US$/night which was offered before the stay per email. However, they sell Club for 55US$ at checkin, so I had to proof my offer. Got King Club Room City View in Club Floor. So no room upgrade for me on award stay.

How are the rooms?
Totally OK for a single person, a bit dated but well maintained.

How is the exec. lounge?
Great, one of the best I stayed. Kind of small, but not crowded. Very good staff. Good offers to the standard times.

What was your welcome gift?
Some HandMade pottery.

Did you receive fruit and water in the room?
Best fruit plate so far at IC, fresh and big. Water (osmose) + on french mineral water

What was good?
Details in Dekoration, Staff

What was bad?
You need to reconnect thousand times a day for internet

Value for the money? Would you return?
Points Break, so value is perfect. I would recommend upsell to Club. Would definitly return.

Last edited by FLYGVA; May 7, 2015 at 11:53 am Reason: added name of property to post instead of post title only
fairchecker is offline