Originally Posted by pricesquire

Heard this from someone else [non-guest who chartered a boat just to have dinner at the Siam]...said the service was so bad that it was embarrassing.

Simply put, I didn't experience this level of poor service so I can't comment on it.

I thought staff was friendly, knowledgeable, and spoke great English.

I will say that service could be perceived as being a bit slow. Felt very Latin-American in that regard. But I had identical service at the Aman and Four Seasons, so I didn't really let it get to me...