Originally Posted by
Shareholder
Just booked some US award flights and did seat selection on the US site once I was ticketed (about 10-minute lag). However, was not able to get Select seats without paying for them. As ExecPlat these should be free, no? Will call US in the morning.
Preferred seats - you get free
Choice seats - you get to pay (nothing special about them, except up-front and usually isle/window)