Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
Programs: Master of the Privy Purse des Muccis
Posts: 19,218
All 4 of my recent Hilton Stays have posted badly with incorrect points!
Hi,
I have just been online to my hilton account and noticed all my 4 stays at Hiltons have come up with wildly incorrect points and miles ( last stay was almost a week ago) -all booked on Hilton.com
Hilton Dublin ( 2 rooms -no points for either)
Hilton Hawaiian Village ( 2 rooms - reward stay but no points for incidentals)
Hilton Waikoloa Village ( 2 rooms for 1 week- only 1 room has posted)
Hilton Dublin ( 2 rooms but only points for the shuttle bus, nothing for the room rate) and no folio on hilton.com
Also I had registered for the double miles promo and no miles at all are showing ( but this could take a little while)
This is rather annoying as there will be quite a few points outstanding.
What is the best way to get this sorted please ( I am based in the Uk) -would it be by email or by phone.
Many thanks
TBS