Originally Posted by
theLuxuryTravelExpert
- When it was my turn to get a hotel voucher, I asked whether I could be put on an earlier flight since Qatar Airways has 3 flights a day to Hong Kong and since my whole trip (that started in Brussels) was booked under a Qatar Airways flight number. The agent did not even check these options, and said I had to comply with the hotel arrangement. I could not believe that I was confronted with a total lack of effort to help me.
Presumably the sand-storm affected all of the flights? Having worked out of BAH and DOH for a year, at least IME, a storm meant every-thing was grounded/diverted. Moreover, if the flight was booked with Qatar and your flights had Qatar flight numbers, why not go directly to Qatar via telephone? I would always call/talk to the airline I booked with immediately, not the one I'm flying with
especially when it comes to international travel.
EDIT: Reading through the complaints again, it seems like the issue you had was actually with Qatar ground handling, not Cathay, so it seems a bit un-fair to attribute
all of the hostility to Cathay.