FlyerTalk Forums - View Single Post - BA refuses to upgrade due to another carrier on same reservation
Old Apr 29, 2015 | 11:43 am
  #8  
jerry a. laska
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Originally Posted by dujardin
I don't think that's the issue. Even if the ticket is on BA stock, you can't upgrade using Avios if the ticket contains sectors on non BA-metal, AND the ticket has been issued by a travel agent.
This.
From the rules:
Bookings made with a travel agent which contain other carriers cannot be upgraded.
https://www.britishairways.com/en-gb...ditions-of-use
http://www.flyertalk.com/forum/briti...vel-agent.html

That said a couple of people have reported being able to upgrade using avios a TA booked ticket even with another carrier on the ticket. I didn't believe an OTA was involved.
http://www.flyertalk.com/forum/briti...ed-flight.html
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