Originally Posted by
Dynastar
Thanks for the tip. For me the normal 800 number is busy right from the get-go, but calling the "outside the USA" 800 number gets through, and then selecting option 3 gets me into a hold queue, which is quite an improvement over the constant busy signals from the last few days.
Wow - I've never thought to see if there was a different number. I'm listing both for everyone to see.
This is the one I always call (same number inside/outside Canada):
Tel: 1 800 452 1201 (from Canada)
+1 800 452 1201 (outside Canada)
Daily 0730-2000 Eastern
And it looks like you call the 247 number - good tip! Do you reach agents in England or India when you select option 3?
Tel: 1 800 452 1201 (from the USA)
+ 1 800 247 9297 (outside the USA)
Fax: +1 212 251 6767
Daily 0730-2000 Eastern