Originally Posted by CaroFos

I have booked a few random nights using the Carlson F&F rate.. just to let you know that I received this in an email today following a booking made yesterday..

Yesterday you have made a reservation with us for the XXth of XXXXXber.
The special family and friends rate you have booked is only available for friends and family of a Carlson Rezidor hotel employee.

Before we can provide you with this special rate we kindly ask you to send us the name, position, hotel name and e-mail address of the person working for a Carlson- Rezidor hotel.

If you are unable to send us the requested details we are not able to give you the special friends and family rate and the best available rate will be applied.

I hope to have informed you respectably and I will be awaiting your soonest reply.


Happily I have a bonafide long standing friend who allows me to use her name and I have duly copied her into the reply. But I just thought I would pass this on as the Hotel Group will already 'have your number' if you can't justify using the code.

BW