Good luck. I would keep calling.
I've been trying trying get my miles credited on a 016 ticket on a UA codeshare flight operated by LH. Apparently they know there is problem about their system not recognizing it as a 016 number and not giving the x11 (for a 1K) and instead crediting the flight as LH.
I've called and emailed and they tell me "technology" is aware of the problem. Furthermore, they ask for patience as they don't have a repair date nor are they allowed to manually post it.