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Old Apr 27, 2015 | 12:34 pm
  #13  
frenchft
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Join Date: Nov 2014
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Programs: *A G / ST E+ / OWS / HH D. / MR T. / Hyatt Glob. / IHG Diam. / SL Jade / GHA Tit.
Posts: 1,658
Originally Posted by htb
It doesn't matter, but LH probably didn't destroy your suitcase. Usually the only time someone from LH touches it, is at the time of check-in.

I advise to contact the LH lurker in the sticky thread in this forum for help. LH doesn't search the internet for people crying for help. Also, keep in mind that LH is terrible replying in a timely manner. Expect 3-4 weeks before any reaction How long did you wait?

HTB.
1 month now. Agree with you regarding who did it, and i don't care. The carrier is LH, how they manage the stuff is their business. And i guess even at check in in CDG it's not an LH employee who touched the luggage as you said, they do not have LH agents anymore in Paris, everything is outsource.
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