Someone else had reported this in a previous thread as well. I think you're probably right in your assertion. My only gripe is never having been able to select a seat on AV, so even if you wanted to assume the error there selecting a seat wasn't possible unless you buy the highest fare class or whatever. To be clear, I don't actually mind that idea, it's an incentive for that fare class, but I still don't like it in practice . Booked an award seat on the 330 between MEX-BOG, already got placed in the last row if I remember correctly.