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Old Apr 26, 2015 | 2:35 pm
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canadiancow
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Originally Posted by superangrypenguin
This is what I find weird, again, AC being consistently inconsistent. I'm trying to figure out what is the policy when it comes to missed flights.

When I missed my flight leaving the YVR Do, the agent simply gave me another BP for the first flight out the following day, no fee.

When I missed my flight more recently, I had to pay the fare difference, and a change fee. (note: I did this from the hotel room, not at the airport).

And then I read on FT that if you miss your flight, that you technically forfeit the flight.

So what is it then?
At the YVR Do, you were on a Latitude fare.

In general, the official policy is that you forfeit it. Are you complaining that they sometimes are nicer to you?
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