Originally Posted by
Parikh1234
We built this company on treating our customers in a fair manner. We dont deal with companies like Ryanair even if it means being inconvenienced. We actually turn down working with companies whos philosophy we do not believe in. I did some basic google searches and it seems like their CEO is a total prick as well.
Sometimes taking the high road is not as easy as it sounds.
You can get a little slack for seemingly being based in the States, but Ryanair's service levels are famous for being poor (they even used to revel in it) - I struggle to see how that got past you before!
My point was more along the lines of it being utterly pointless than it being difficult. You may be happy to inconvenience yourself out of some kind of principle, but are your staff? If my boss forbade me from flying my preferred airline because they had a boarding pass issue (which seems to be entirely your fault - I assume the rest of your staff manage to follow the clear instructions given to print out the boarding pass?) on one flight I'd have a few words to say about them - I've ranted about them for less in the past!