Originally Posted by Howard

I'm happy for you, but unfortunately I have not had the same experience. I would very much like to purchase preferred seats on a future AC flight issued on 016 ticket stock. I have tried contacting AC three different ways - telephone, Twitter, airport ticket counter - and in all 3 cases they refused to sell me a preferred seat. It's astounding that a company could have a product that a customer wants to purchase but the company refuses to sell the customer that product.