FlyerTalk Forums - View Single Post - What do YOU expect from a loyalty program?
Old Apr 24, 2015 | 2:40 pm
  #35  
SE/MM
 
Join Date: Apr 2011
Location: YUL
Programs: Aeroplan
Posts: 16
Originally Posted by i59bravo
I expect to get a volume discount for directing my business to the airline. I would prefer a cash discount or rebate, pro rated to volume. However, I am pragmatic and willing to accept non-cash benefits like priority services, lounge access, reward flights and upgrades.

I do think that as someone who does a reasonable amount of business with the airline that I should get meaningful benefits over and above what a credit card holder gets, in deference to my demonstrated loyalty.
Me too. Silly me, I also expect to be rewarded, valued and treated with some loyalty for my two million miles of travel on this airlines. Or, at least not on a diminishing-by-year basis.
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