Originally Posted by
zorn
I expect an airline loyalty program to do some combination of the following:
- Induce me to make irrational decisions that result in the airline getting more of my money than they otherwise would have.
- Induce me to make selfish decisions that I hope whoever is paying for my flight no not notice or not care, resulting in the airline getting more of their money than they otherwise would have.
If these things aren't happening then the airline is not doing a good job.
So I take advantage while I can before they smarten up, which they always do.
So, Zorn, it's a game then? Manipulate them while they are manipulating you, do it better before they figure it out?
What I find interesting is that you are apparently TWO customers -- one who is spending your own money, and another one that's spending the company's? I wonder: How many other users on this thread experience that dichotomy? Anyone out there found that Aeroplan (or Altitude or whatever) had enough pull to motivate some creative positioning with the corporate expense people? Is it still the case?