Originally Posted by
jmsfla2002
Submitted the form for a free flight from the Feb. Promotion in late March. Haven't heard from them so have called now twice. Both times have been assured that a travel agent would contact me in the couple days but I am skeptical now. Any advice from FTers? Is there a special phone number; I've been calling 844-579-1644.
It sounds like they are a bit behind. The original T&C said that " Within 8 days of Booking Form submission, Customer will be sent an email with flight availability. " That seems pretty clear.
When I filled out the booking form, it changed to "8 business days".
When I called just now, it changed to "15 days".