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Thread: What do YOU expect from a loyalty program?
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Old Apr 23, 2015 | 7:45 am
  #3  
BlondeBomber
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Join Date: May 1998
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Clarity and transparency--I want stability so I can make informed choices about who I want to be loyal to and how I want to be loyal. I know there will be change over time but there should not be constant and significant change in the program to the downside for the customer.
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