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Thread: Still recognized as Gold in some hotels
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Old Apr 23, 2015 | 6:10 am
  #5  
sycokid
5 Years on Site
 
Join Date: Feb 2015
Location: Australia
Programs: All Diamond
Posts: 408
Originally Posted by islandcub1
I downloaded the app, which came in handy when I went from gold to platinum while I was in Asia and haven't received my card yet. When the agent at check-in sgtarted to argue that I wasn't entitled to the benefits I requested I loaded the app and showed her my new status. I'm glad I have the app, because I haven't received my new card yet.
The card is not the problem as i have Platinum one now but both Novotels have still referred to me as Gold status on check in !
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