FlyerTalk Forums - View Single Post - SWA Customer Service can't look up reservations by RR#
Old Apr 22, 2015 | 11:29 pm
  #5  
steved5480
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Originally Posted by teCh0010
Whoops, typing too fast on my phone. Yeah, they needed my confirmation number. Is this accurate that they can't look up reservations by RR#?

Also is it true that I have to manually keep track of credit by confirmation number?


Yes it is
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