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Old Apr 22, 2015 | 7:56 pm
  #10  
robnsfla
All eyes on you!
20 Years on Site
 
Join Date: Oct 2001
Location: Fort Lauderdale, FL USA
Programs: Delta DM/Amex Reserve 2 Million Miler
Posts: 402
Seat problem on Delta Mobile App for 3 weeks

So I'm into my 3rd week of lots of difficulty bringing up my seats on the Delta Mobile app on my iphone 5S....I have an upcoming trip with 6 segments and only 2 flights display the seat maps the 2nd and 3rd legs...I have a friend travelling with me on the exact same 6 flights and all 6 segments will display on my phone with his locator...I've trouble shot it with 2 agents in Dallas one using an android phone and one using an iphone 6 and they get the same issue....we have re-issued my ticket multiple times....so it seems to be a corrupt record locator...as I Diamond medallion I have 15 upcoming trips booked and about 1/2 will not load some of the legs seat maps....I generally have time-out issues with the app with that many future trips but that's been a separate issue...so I've been using it as a guest with just 2 trips loaded at a time...and yes an update just went through on 4/21 and yes i still have the problem...anyone else have this error message..on seat maps "we're sorry"....
Sorry ,the app is having difficulties. Please try again......
Try Again is now 3 weeks and counting...
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