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Thread: [PREM FARE GONE] UA: NCL-EWR 600 DKK (mistaken fare) DOT ruled; see wiki for link
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Old Apr 21, 2015, 8:02 pm
  #5254  
dml105
 
Join Date: Sep 2010
Location: DCA
Programs: AA Plat, Bonvoy Gold
Posts: 425
Originally Posted by amejr999
The DOT report on complaints from February 2015 came out a few days ago:

http://www.dot.gov/sites/dot.gov/fil...prilATCR_1.pdf

Take a look at page 41. This was far more widespread than I had realized-- there were over 15K DOT complaints on the error fare. Even if you assume that each complaint was only for one ticket (doubtful), and everyone who bought a ticket made a complaint (also doubtful), that's an enormous number of people impacted.
Wow. So, 35,000 tickets is totally within the realm of possibility. This would have been a well over $100 Million mistake.
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