Stay at W Chicago Lakeshore. Avoid W Chicago City Center
Hate to revive a thread that was so negative toward the Lakeshore property, but I don't want people to read old reviews as gospel. I just spent 2 nights at both properties back-to-back. The W Lakeshore is AWESOME. THE W City Center is a glorified Sheraton w/o a good location.
I don't get the reviews. The W Lakeshore property is modern, clean, great views (city or lake), great service, and has a Bliss Spa. The W City Center has none of these attributes.
I seriously do not understand the ratings difference on the SPG site (3.7 Lakeshore v 3.6 City Center). The Lakeshore property is a 4.5* property. Worst case scenario, it's a 4*. The W Chicago City Center has some real issues. I'm going to post some pics in each hotels' page.
Chicago visitors: STAY AT THE W LAKESHORE M