Tell him to learn from Apple, not from China, on how to treat their employees well and everybody feels well, and the company make money.

Many people bailed their own home-based airlines for CX for a quality of products across the board (Seats, IFE, food, drinks, etc.) and services. Why would CX want to be like the other airlines that have proven people will bail on?

CX is only getting away with it because they're effectively a monopoly in HK, but as China gets better and HK becomes less and less relevant I wonder how much longer that will last.