FlyerTalk Forums - View Single Post - Same Flight, Two Different Prices on AA & USair
Old Apr 19, 2015 | 3:02 pm
  #13  
Sugar Apple
 
Join Date: Feb 2015
Posts: 6
I'm back in love

I'm truly amazed at the customer service. AA customer relations just called me back. I wasn't expecting a call back until 3-5 business days. Spoke with a gentleman who let me explain and then we talked a bit about the merger and some of the things that were mentioned here. He understood my frustration and informed me that I will receive a refund for the higher priced fare. I only fly this one airline so it really does feel good to know they cared. Thanks for your feedback folks!!!
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