Originally Posted by
seattle29
Is this really true? Surely the new e-ticket should be issued within 24 or 48 hours?
Often but not always.
e-ticket re-issuance/re-validation at BA is done by the back office, by some sort of manual process. Why is not known to us.
The ticketing queue is prioritized by travel date, not by request time. Therefore a ticket starting in December will not be near the top of the queue.
If the ticket pertains to reservations on other airlines the re-issuance is prioritized.