Originally Posted by
tfred
i haven't determined the exact advantage to using this (and mobile checkout) for me. I don't stay at full service as a rule (price and corporate policy). As far as I can tell the only advantage is for the property so they know when i will be there. Yes, it is good that I have a room ready, but after that at SHS and FI - the room is the room
checkout is to tell them i have left and they can clean the room
I dont see the big advantage either. I did the mobile check in, then I wanted to change rooms to a lower floor at the desk. And i had to tell them that i wanted points, so the app did nothing to help. If it could ask what my bonus preference is that would be good, then ask me if the room assigned is ok, good, then chenge to another room if i request it, good. Otherwise, it's a waste of time for me.