Originally Posted by
alphaod
You need to be booked into W or R fare to upgrade to U (redemption business).
This works even if you have to waitlist. The holding time of the ticket is normally 24 hours, but if you have an upgrade redemption on waitlist, the ticket can be held until the upgrade clears or the waitlist expires.
So call CX directly and request the W or R fare (whichever is cheaper)?