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Thread: Denied Online Check-in, Told It Was My Fault
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Old Apr 18, 2015 | 11:10 am
  #12  
TheCount2
10 Years on Site
 
Join Date: Apr 2010
Location: NYCEWR
Programs: MP *G Million Miler, Marriott Plat
Posts: 482
Originally Posted by embarcadero1
The agents are making it up. I'm not even sure it's security related.

Last year I was refused online checkin and when I reported to customer service, as requested, the agent told me, in the most deadpan voice imaginable "we are to welcome you and thank you for your loyalty as a 1K. Here's you boarding pass."

I still got to go through pre-check/security theater express.
Mrs. TheCount2 was denied OLCI for a flight out of MXP a couple of weeks ago and the BP provided by the agent at the check-in desk had SSSS printed on it. Probably the reason for OLCI denial.
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