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Thread: As Platinum you're now entitled to "Late check-out or early check-in upon request"
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Old Apr 17, 2015 | 7:13 pm
  #9  
starflyergold
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Originally Posted by MTTN
And guess what, the girl at the frontdesk picked up her own wallet and had to hand me the money back. Maybe that is the way to have them teached how to treat customers, because the manager really got angry at her.
That is a bit extreme no? I for one would have told the GM to get a grip as this reflects more badly on the hotel than the check in agent who made a mistake.
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